Refund policy

Last updated: 20 August 2023

 

We guarantee your satisfaction. Our products come with a 100% guarantee (terms and conditions apply).

You may return new, unopened items sold and fulfilled by DISTON SPORT within 14 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return results from our error. Just visit our online Returns, and we will guide you. If the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item. Upon receipt of a returned item - we will send a replacement product if this is requested, or we will process a full refund minus any pre-paid delivery charges.

Please note - returns will not be accepted without a prior Agreement.

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, you will receive a refund more quickly in many cases. This period includes the transit time for us to accept your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via email of your refund once we've received and processed the returned item.